FAQ – Dean Alice Designs

FAQ

Frequently asked questions

What is your return policy? What is your return policy?

All sales are final. To learn more about our return/refund policy, click here.

Do you ship domestic and/or international? Do you ship domestic and/or international?

Currently, I only ship domestic, however this could change in the future so stay tuned for updates!

Do you do commission work? If so, what does this process entail? Do you do commission work? If so, what does this process entail?

Yes! You can find all of this information in the “Commission” page on my website.

Will you have your artwork on other products to be purchased? Will you have your artwork on other products to be purchased?

Yes, that is a future goal of mine. I will post about any upcoming changes to “new” products available on my social media platforms. Make sure to follow me on Instagram or subscribe to our newsletter for new product updates and discounts.

When can I expect my art piece to arrive? When can I expect my art piece to arrive?

Once I receive your order, I will start the packaging process which will be up to three days.

From there, I will ship out your order and it will arrive anywhere from 5 to 7 business days, depending on your location. You will receive a tracking number upon shipment of your art piece.

I have questions, how do I contact you? I have questions, how do I contact you?

You can connect with me via my contact form here or directly via email at: DeanAliceDesigns@gmail.com

How long have you been painting? How long have you been painting?

I've been creating art since the age of ten.